Terms & Conditions

Welcome to Fairy Bee Honey. By accessing or purchasing from our website fairybeehoney.com, you agree to the following Terms & Conditions. Please read them carefully before using our services.

Acceptance of Terms

By accessing this website, browsing, or making a purchase, you confirm that:

  • You have read and understood these Terms.
  • You agree to be legally bound by them.
  • If you do not agree, please discontinue using the website.

Eligibility

To place an order on Fairy Bee Honey:

  • You must be at least 18 years old.
  • You must provide accurate contact and shipping information.
  • We reserve the right to refuse service to anyone for any reason.

Product Information

We strive to provide accurate product descriptions, images, pricing, and availability. However:

  • Colors, packaging, and appearance may vary slightly from what is shown on the website.
  • Product availability may change without prior notice.
  • We do not guarantee that all descriptions are completely error-free.

Pricing & Payments

All prices listed on the website are in Pakistani Rupees (PKR) and are subject to applicable taxes.

  • Prices may change without prior notice.
  • We accept Cash on Delivery (COD), Bank Transfer, and other available payment methods.
  • By providing payment information, you confirm that you are authorized to use the selected payment method.

Orders & Acceptance

After placing an order:

  • You will receive an order confirmation via email or WhatsApp.
  • This confirmation does not guarantee final acceptance — we may cancel or limit the order.

Shipping & Delivery

  • Delivery times are estimates and may vary based on location, courier delays, weather, or unforeseen circumstances.
  • We are not responsible for delays caused by third-party courier services.
  • Risk of loss passes to the customer once the order is handed over to the courier.
  • Please refer to our full Shipping Policy for detailed delivery timelines and zones.

Returns, Refunds & Replacements

Please refer to our full Refund & Return Policy for complete details. In summary:

  • Returns and replacements are allowed only under specific conditions.
  • Consumable products like honey can only be returned if unopened and in original sealed condition.
  • Refund approval is at our sole discretion.

User Responsibilities

By using this website, you agree:

  • Not to misuse or abuse the website in any way.
  • Not to attempt unauthorized access, modify content, or interfere with website functionality.
  • To provide correct and complete information during checkout.

Changes to Terms

We may update or modify these Terms at any time without prior notice. Continued use of our website after any changes are published means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes will be resolved in the courts located in Lahore, Punjab, Pakistan.

 

Contact Information

If you have any questions about these Terms, feel free to reach out:

Fairy Bee Honey – Customer Support

📧 Email: info@fairybeehoney.com

📞 Phone: +92324 9577200

🌐 Website: fairybeehoney.com

🏬 Address: Shop No 1 Main Mall Road Near PSO Pump Lahore, Punjab Pakistan