Privacy Policy​

At Fairy Bee Honey, we value your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

By using fairybeehoney.com (or any related pages), you agree to the terms described below.

Information We Collect

We collect the following types of information:

A. Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Messages sent via forms, WhatsApp, or customer support

B. Order & Transaction Information

  • Products ordered
  • Order history
  • Payment status
  • Delivery details

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and product experience
  • Communicate order updates, promotions, and notifications
  • Detect fraud and enhance security
  • Analyze website traffic and behavior
  • Comply with legal requirements

Sharing of Information

We may share data with trusted third parties only when necessary:

A. Delivery / Courier Partners
To deliver your orders safely and on time.

B. Payment Gateways
Such as Easypaisa, JazzCash, Bank Transfer (and others if used). These providers securely process your payment details.

C. Analytics & Marketing Tools
Google Analytics, Facebook Pixel, or similar tools used to improve our website experience.

D. Legal Compliance
If required by law enforcement agencies or government authorities in Pakistan.

We ensure all third parties follow strict data protection rules.

Data Protection & Security

We take your privacy seriously and implement:

  • SSL encryption
  • Secured servers
  • Limited access to personal data
  • Regular security checks
  • Strong password protection
  • Safe payment gateway integrations

However, no online platform can guarantee 100% security — but we do our best to maintain the highest standards.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Ask for deletion of your data (in certain cases)
  • Opt out of marketing emails/SMS anytime
  • Disable cookies through your browser
  • Request details about how your data is used

For any request: 📧 info@fairybeehoney.com

Data Retention

We retain information for:

  • Order records: minimum 3 years
  • Accounts: as long as your account exists
  • Cookies: 1–12 months depending on type
  • Analytics: anonymized and stored longer
  • If you want us to delete your account, please contact our support team.

Children's Privacy

We do not knowingly collect data from children under 13. If you believe a child has provided personal data on our website, please contact us immediately for deletion.

Third-Party Websites

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their own privacy policies before sharing any personal information.

Changes to This Policy

We may update this Privacy Policy at any time. The updated version will be available on this page with a new “Last Updated” date. We encourage you to check this page periodically.

Contact Information

If you have any questions about these Terms, feel free to reach out:

Fairy Bee Honey – Customer Support

📧 Email: info@fairybeehoney.com

📞 Phone: +92324 9577200

🌐 Website: fairybeehoney.com

🏬 Address: Shop No 1 Main Mall Road Near PSO Pump Lahore, Punjab Pakistan